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Can't Unlock Account


Guest Alexander Allen

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On 17/09/2020 at 11:12, Guest Alexander Allen said:

After I made my account, it locked and I can't seem to unlock it. Even after resetting. I think I reset my password about 3 times and still cant log in...Please help. 

Please reach out to us via email or over the phone. Your account may be temporarily suspended due to too many incorrect password attempts. 

All the best 

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Guest DOW

Hi, same thing has happened to me. How did you fix it as I'm not getting any response from their email, live chat service, and just constantly on hold on the phone all day 

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