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Account Verification


phtephen

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On 17/09/2020 at 12:20, phtephen said:

Hi, 

I have uploaded all documents required to activate my account and have received a message saying my identity has been verified,

however my account has still remained inactive.

Is there a way to fix this?

Thanks!

Thanks for your post. 

It does take some time to activate accounts but I will send a message to your account manager to look into this for you.

All the best. 

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