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i can't send money


Ellerinn

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11 hours ago, Ellerinn said:

I cannot send money, payment by card fails, your bank account number is not written, there is no reply to e-mails

Hey, 

If your card payment is declining and you can't get through to us for the reason you can send a bank deposit and proof of payment which means we can credit it straight away. You can find the payment details on the MyIG page by selecting Live accounts> Deposit funds> Bank deposit: 

image.png

To send a proof of payment you can select MyIG page> Live accounts> Send proof of payment . 

All the best 

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