My Account is still (Pending)

[Ali_Abdul]

Hi There,

I really love IG and I am so excited to trade with IG Markets! But, I have problem and my problem is I can't trade live, my account says "Pending" for days now and I have no idea when it will be active! I tried the Live Chat on IG's website it says "Waiting for an agent" and it takes forever and no one answers! So, on IG I  can only use the Demo Account or the Share Trading Account which has less symbols (no indices, no commodities, no cryptos, no Forex)!

So, IG please active my account or let me know what else you guys want and I will provide it straight away. I want to deposit money and start trading right now!

 

Thank you and I will be waiting for a reply.

[CharlotteIG]

On 13/01/2021 at 13:04, Ali_Abdul said:

Hi There,

I really love IG and I am so excited to trade with IG Markets! But, I have problem and my problem is I can't trade live, my account says "Pending" for days now and I have no idea when it will be active! I tried the Live Chat on IG's website it says "Waiting for an agent" and it takes forever and no one answers! So, on IG I  can only use the Demo Account or the Share Trading Account which has less symbols (no indices, no commodities, no cryptos, no Forex)!

So, IG please active my account or let me know what else you guys want and I will provide it straight away. I want to deposit money and start trading right now!

 

Thank you and I will be waiting for a reply.

Hey, 

Thanks for your post. 

If your share trading account is open but your CFD account is pending please contact us. It means we need to confirm something with you to get the account opened. 

All the best.

[Ali_Abdul]

37 minutes ago, CharlotteIG said:

Hey, 

Thanks for your post. 

If your share trading account is open but your CFD account is pending please contact us. It means we need to confirm something with you to get the account opened. 

All the best.

Thank you for your reply Charlotte.

I have sent an email to IG's help desk, and now I am just waiting for their reply. Hopefully they will active my account.  

O by the way I am ready to provide them an additional details if they need to, they only have to let me know what they want exactly.   

 

Thank you