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account criteria not met error??


jakeyboyy

Question

hello I was in the middle of creating a live account with the intention to deposit 30,000 aud but it says my account criteria has not been met. i was wondering if i could successfully rectify this issue and continue the account opening process immediately 

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18 hours ago, jakeyboyy said:

hello I was in the middle of creating a live account with the intention to deposit 30,000 aud but it says my account criteria has not been met. i was wondering if i could successfully rectify this issue and continue the account opening process immediately 

Hey @jakeyboyy

To update you will have to contact us with your updated details. Please note, our team may ask for proof of your change in earnings and savings. 

All the best 

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