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Account activation


Gg2dark

Question

I've activated a live account early 2021,uploaded all required documents and have had them approved by IG.

However the account is still not tradable while simultaneously asking me to upload another document with no where to upload as it has already been confirmed.

I live in london I'm not sure if that is the problem but please help 

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On 11/03/2021 at 02:19, Gg2dark said:

I've activated a live account early 2021,uploaded all required documents and have had them approved by IG.

However the account is still not tradable while simultaneously asking me to upload another document with no where to upload as it has already been confirmed.

I live in london I'm not sure if that is the problem but please help 

Hey, 

Thanks for your post. 

I've asked your account manager to reach out to you regarding this. 

Apologies for the delay. 

All the best 

Charlotte 

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