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Cant find mt4 live passwords


Guest Gus

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On 06/04/2021 at 16:00, Guest Gus said:

Cant find mt4 live passwords

Hey, 

Thanks for your post. 

If you've forgotten your MT4 live password you will have to call or email us. If you email us with your reset password request (make sure to ask for MT4 reset not just a password reset) and answer the following questions we will be able to assist you: 

1. Full name & date of birth

2. Postal address on the account 

3. Registered phone number

4. Last market traded

5. Account balance

6. Last 4 digits of a card you've used to fund the account with. 

 

Please do not answer these questions on the community. 

 

If it's a demo account please just email the request from the registered email address. 

All the best 

Charlotte 

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