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why have i got an unsettled debit that has been on my account for days with no orders or anything in place


dic

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8 hours ago, dic said:

why have i got an unsettled debit that has been on my account for days with no orders or anything in place

how do i get IG to look at this please

Hey, 

If within the last 2/3 working days you bought stock on a share dealing/ ISA account there's a settlement period for the debit. Similarly when you sell stock there's a 2/3 day settlement period for the credit. 

When the credit is settling through you can use it to buy new stock but you have to wait to withdraw the funds. 

Alternatively if you had a working order to buy stock the funds will be taken from your available balance. 

I hope this helps, if now you will have to reach out to us on helpdesk.uk@ig.com. 

All the best 

Charlotte 

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