Jump to content
  • 0

Live API responds with 500 for many different requests and API key creation problems


ArturCz

Question

Hi,

since yesterday I am having problems with IG's live API, at least these requests respond with 500 and "errorCode: null" for me:

  • GET /watchlists
  • GET /marketnavigation
  • GET /session

IG's demo API seems to be fully functional, the issue exists only for IG's live API which is more severe of course.

I am currently also not able to generate a new API key (live as well as demo) as I get a notification that the key can not be created due to technical problems. As the IG status page shows that everything is operational, are you still aware of some current problems with the live API or might it be a problem which is uniquely linked to my account?

Looking forward to a statement as soon as possible as the live API is not really usable for me at the moment.

Edited by ArturCz
Link to comment

3 answers to this question

Recommended Posts

  • 0

Also checked live trading functionality with IG's REST API companion. Nothing is working and responding with HTTP 500 (internal server error). This is going on for more than 24 hours already and the IG status page still shows that all systems are operational...

Link to comment
  • 0

Hi,

same issue here (Live -> errorCode: none / Demo -> working). REST API companion shows the same results, so it's not an issue of the app (Login to Live in companion is OK, but a simple "Get Account Settings" already results in HTTP: 500 / status: error).

I already sent an email to the support, hopefully this will be fixed soon - Live system currently is useless.

The issue with the "technical problem" during creation of a new API key already persists since weeks, so this seems to be a different problem.

Regards,
Stef

 

Link to comment
  • 0

Fortunately, the issues seem to be resolved by now. Don't know what went wrong on IG's side but at least everything is working as expected again.

Here is some constructive criticism from my side which might in the best case contribute to some improvements in the future:

All in all, I don't like the fact that the contact link on the IG Labs page for API related information is already dead for more than a year and that forum support seems to be a bit sparse. It would not be such a problem if the demo API was down from time to time. But it is a whole other thing if the live API is completely unusable for more than 24 hours and that there seems to be no real way to contact IG with API related issues (which were for sure not caused from my side with buggy requests). There are better ways to handle such situations and maybe IG is willing to improve a bit on it in the future. 👍

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Recently, U.S. Senator Bill Hagerty from Tennessee spoke at the Bitcoin conference, stating his efforts to push for Bitcoin-supportive legislation to promote freedom and opportunity. This year, cryptocurrency has become a key battleground in the election campaigns. It remains to be seen whether future policies on cryptocurrency will improve.
    • The digital landscape is undergoing a profound transformation as attention, once a freely given commodity, is increasingly recognized as a valuable asset. Layer3 is at the forefront of this revolution, pioneering a new economy where attention can be owned, traded, and monetized   This innovative approach empowers individuals to monetize their engagement, providing unprecedented control over personal data. Simultaneously, advertisers benefit from transparent metrics that optimize campaign performance. Content creators are presented with diverse revenue avenues beyond traditional advertising, while the overall ecosystem experiences a more equitable distribution of value.   The implications of Layer3 extend across various sectors. Social media platforms, for instance, can leverage this technology to revolutionize user engagement and monetization strategies. Tokenomics play a crucial role in driving Layer3's economy, incentivizing participation and rewarding value creation. While challenges such as data privacy and market volatility exist, the potential benefits of Layer3 are immense   Anticipation is building as its native token $L3 is on Bitget Pre-market as users await its listing on the exchange. This milestone is expected to significantly increase the token's visibility and accessibility, potentially driving substantial growth and attracting new investors. As the countdown begins, the crypto community watches with keen interest, eager to see how Layer3 will perform in this new chapter.
    • I've been exploring the world of play-to-earn gaming recently, looking for something that's not just about endless grinding but actually offers a fun and rewarding experience. OGC really stood out to me because it combines gaming with a sense of community in a unique way. OGC isn't just a game; it's a platform where you can play, earn, and even help shape its future. You're not just a player; you're part of a community with a voice. The idea of earning crypto while playing games is exciting, but what makes OGC special is its focus on community involvement. Your feedback can directly influence the development of the game, which is a big deal. I've also heard that the OGC token is available for pre-market trading on Bitget. While I'm still getting to know the platform and its features, it's definitely something to keep an eye on. Has anyone else tried OGC? What has your experience been like? I'd love to hear your thoughts and any tips you might have.
×
×
  • Create New...
us