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Chart appearance non-trading hours


nenglish

Question

Recently, when I zoom out to a 30min or larger timeline on a candlestick chart, it automatically shows non-trading hours as gaps in the chart. This was not happening up to a week or two ago. How do I hide the non-trading hours so as to be able to see a continuous chart?

RR30min.JPG

RR15min.JPG

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18 hours ago, nenglish said:

Recently, when I zoom out to a 30min or larger timeline on a candlestick chart, it automatically shows non-trading hours as gaps in the chart. This was not happening up to a week or two ago. How do I hide the non-trading hours so as to be able to see a continuous chart?

RR30min.JPG

RR15min.JPG

Hi @nenglish,

The issue on chart has been raised to the IT department. It is only on the Demo account. On the live account the chart won't show the off market hours.
This issue should be fixed shortly.

All the best - Arvin

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33 minutes ago, jd2251 said:

I'm now having this issue too - again it's only the demo account but its still frustrating. Is another error or has it been configured like this recently?

Hi @jd2251

Thank you for your feedback. The issue has been raised with the IT team. A fix is currently underway to help resolve the chart issue. All the best, OfentseIG

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