Chart and price box showing misleading information

[HT3]

Hi,

I have recently noticed that the small box that shows how much profit I’ve made in dollars is showing minus figures even when I am above my entry line?

Can someone please explain why this is happening? I assume it’s taking into account the fx fee but if this can be confirmed then that would be great 

For reference my account is a stocks ISA account 

thanks 

[ArvinIG]

On 18/08/2021 at 05:47, HT3 said:

Hi,

I have recently noticed that the small box that shows how much profit I’ve made in dollars is showing minus figures even when I am above my entry line?

Can someone please explain why this is happening? I assume it’s taking into account the fx fee but if this can be confirmed then that would be great 

For reference my account is a stocks ISA account 

thanks 

Hi @HT3,

Could you please take a screenshot and contact helpdesk.uk@ig.com. Our helpdesk team will be able to have a look into that specific positions and provide you with further information.

All the best - Arvin