Position Not Getting Closed Manually

[StueMakossa]

Please assist me here I have position that are not getting closed and wiping my account to a point where I transferred funds to another account.

I get the below error when I try to close. It been running for hours now. It happened yesterday again and I lost $182 from my account. Please urgently assist. I'm really not happy.

 

 

 

[ArvinIG]

2 hours ago, StueMakossa said:

Please assist me here I have position that are not getting closed and wiping my account to a point where I transferred funds to another account.

I get the below error when I try to close. It been running for hours now. It happened yesterday again and I lost $182 from my account. Please urgently assist. I'm really not happy.

 

 

 

Hi @StueMakossa,

I have removed your screenshots as your Account ID was showing. For security purposes and to avoid your account details being stoles we remove these kind of details from your post.

If you are facing such issues you will need to call the helpdesk ASAP +61 3 9860 1799 to close the position for you.

All the best - Arvin