Jump to content
  • 0

Mr


Guest Nik

Question

None of my account funds are not showing under the mobile or desktop platform, not any information on my open positions or charts. Is the platform under maintenance or is there anything i can do to amend this.

Any help would be appreciated.

Thanks

Nik

Link to comment

1 answer to this question

Recommended Posts

  • 0
On 21/08/2021 at 09:44, Guest Nik said:

None of my account funds are not showing under the mobile or desktop platform, not any information on my open positions or charts. Is the platform under maintenance or is there anything i can do to amend this.

Any help would be appreciated.

Thanks

Nik

Hi Nik,

There hasn't been reports of such issue. Once you login, you will arrive to a page with a Dashboard, it should show your account and balance.
Could you please reach out to helpdesk.uk@ig.com with your account details. Our team will be able to have a look into your account and come back to your with further information.

All the best - Arvin

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...
us