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Deposit stuck in approval process


Rayreed

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Hi, can anyone let me know how long it takes for a deposit to be approved. I sent it on Monday but when it arrived they said it came from a 3rd party even though its from my bank account. I have sent the transfer notification and a bank statement both of which show my name and address but all I have been told is its in a queue waiting to be reviewed. I followed up on the help email but have not had a reply 

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38 minutes ago, Rayreed said:

Hi, can anyone let me know how long it takes for a deposit to be approved. I sent it on Monday but when it arrived they said it came from a 3rd party even though its from my bank account. I have sent the transfer notification and a bank statement both of which show my name and address but all I have been told is its in a queue waiting to be reviewed. I followed up on the help email but have not had a reply 

Hi @Rayreed

Bank deposits Execution Time : 1-3 business day. Please note that on Monday 30th August 2021, it was a Summer Bank Holiday (UK Public holiday).

For more information on deposits, you can open the blog below:

 

All the best - MongiIG

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