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Withdraw funds


Kra

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On 21/09/2021 at 23:33, Kra said:

Hi

i can not withdraw funds back to my bank account on the apps, the button doesn’t go though when I click on it, by the way, even I got verified.

 

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thx

Hi @Kra

We apologise for the difficulties you experienced while withdrawing. If you would like some assistance or additional information, please contact helpdesk and can you provide your customer ID with the following screenshots above at helpdesk.au@ig.com so that we can reach out, we will be happy to help you further.

 

All the best - MongiIG

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1 hour ago, Kra said:

My user name is **********

Account No: ********

 

thx

Hi @Kra

When using the IG Community, avoid posting personal information, such as account number/username, passwords or email addresses. Please have a look at the IG Community guidelines on this link https://community.ig.com/community-guidelines/

For official support or if you have an urgent problem, please contact the helpdesk and can you provide your customer ID at helpdesk.au@ig.com so that we can reach out, we will be happy to help you further.

 

All the best - MongiIG

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