Missing bars VUSA 27/09/2021

[NG82Z7A]

Done all usual steps repeatedly logged in and out reset browser blah blah blah but half timescales are missing bars showing tomorrow as next available date. Volumes and RSI not updating, pretty much unusable like this! Anyone else see this or just my broken account. Does it always get broken this easily as can't see it being very easy to use if it is this unreliable?

[Vertigomf]

I'm having the same problem though not with all instruments and am getting it on two different browsers. I have contacted and chatted to support and have sent them a screen shot so hopefully some response soon!

[AndaIG]

Hi @NG82Z7A

Thanks for reaching out

Can you please email our helpdesk at helpdesk.uk@ig.com for IT assistance. 

Thanks

Anda

[Vertigomf]

As I stated I have already done so, a couple of hours ago and am still awaiting a response.

[Vertigomf]

The problem still exists today only worse. Now no data is showing for the 27th and 28th and only a single data point for tomorrow!

Edited September 28, 2021 by Vertigomf
correction

[Guest KING]

same as guys even the tick 1 minute 5 minute chart all the same issues 

[MikeP12]

I'm having the same problem. The candlestick for Tue 28th on the Daily chart is just plain wrong (have checked against Finviz). Candlesticks on the 1 Hour chart go blank after Friday! This is happening on multiple (but not all) stocks. And it's nothing to do with my browser because I'm seeing exactly the same problem on the Android App. Everything was fine until Friday, surely IG must be aware of this issue?

[Vertigomf]

Now seems to be fixed for me.

[Vertigomf]

Okay it was briefly fixed I did see all the data on mine for a little while. Now back to only showing a single point since Friday and that labelled for tomorrow.