"Maximum limit distance exceeded"

[LTownly]

Hi

I tried to move my stop loss and recieve the message "Maximum limit distance exceeded", and the notification in the side bar is "The limit level you have requested is too far from the current market level. The maximum limit distance from the current market level for this market is 648.090 per point"

I contacted via live chat yesterday and was told I needed to increase my available funds. I have done this but still unable to adjust the stop loss. 

[ArvinIG]

13 hours ago, LTownly said:

Hi

I tried to move my stop loss and recieve the message "Maximum limit distance exceeded", and the notification in the side bar is "The limit level you have requested is too far from the current market level. The maximum limit distance from the current market level for this market is 648.090 per point"

I contacted via live chat yesterday and was told I needed to increase my available funds. I have done this but still unable to adjust the stop loss. 

Hi @LTownly,

Could you please contact us via phone to adjust your position. The trading services and dealing desk will be able to assist you.

All the best - Arvin