Jump to content
  • 0

Unable to download historic data since the clocks went forward


SgtPepper

Question

Hi, I Have been using the api for around 3 years. It usually works fine. However, since the clocks went forward

on Sunday I have been unable to download any historic daily data for either EURUSD or USDJPY.

Can anyone help? I'm thinking it's more than just a coincidence that it's stopped working since the clocks in the UK went forward.

Best

Sean

Link to comment

5 answers to this question

Recommended Posts

  • 0
Hi. Done some more testing on the clocks change issue, re : downloading historic data (spreadbetting demo) via the API.
 
Now tested on EURUSD, USDJPY, NZDUSD & AUDUSD, & can confirm:
 
It is worse than I thought; It's not that the date stamps are wrong, I can still download data for the daily and the 4hr,
 
it's just that the data is not available until 1hr later than it should be available,
 
ie. the daily historic data can now only be downloaded via the api at 1hr past midnight, and not at midnight as it should be.
 
Similarly for the 4hr:
 
The closed 00:00 candle is not available for download until 05:00(should be available for download at 04:00)
The closed 04:00 candle is not available for download until 09:00 (should be available for download at 08:00)
The closed 08:00 candle is not available for download until 13:00(should be available for download at 12:00)
The closed 12:00 candle is not available for download until 17:00(should be available for download at 16:00)
The closed 16:00 candle is not available for download until 21:00(should be available for download at 20:00)
The closed 20:00 candle is not available for download until 01:00(should be available for download at 00:00)
 
Currently I can't trade as the data on the 4hr & daily is only available for download 1hr later than it should be (since the clocks went forward at the weekend)
Link to comment
  • 0

https://www.ig.com/uk/help-and-support/charts/ig-charts/when-are-change-figures-on-ig-charts-reset

Sorry to have to keep posting. I keep hoping someone will acknowledge the issue and say that they're working on it.

A quote from your own website, at the link above:

"When are change figures on IG charts reset?

 

Change figures on our charts are reset at midnight local market time. For example, the daily candle on the FTSE will reset at midnight London time, and on Wall Street the chart will reset at midnight New York time.

For our forex markets, all figures will reset at midnight UK time. "

This is currently untrue & not happening for historic data downloaded via the api. Please fix.

 

Link to comment
  • 0
On 30/03/2022 at 17:34, SgtPepper said:
Hi. Done some more testing on the clocks change issue, re : downloading historic data (spreadbetting demo) via the API.
 
Now tested on EURUSD, USDJPY, NZDUSD & AUDUSD, & can confirm:
 
It is worse than I thought; It's not that the date stamps are wrong, I can still download data for the daily and the 4hr,
 
it's just that the data is not available until 1hr later than it should be available,
 
ie. the daily historic data can now only be downloaded via the api at 1hr past midnight, and not at midnight as it should be.
 
Similarly for the 4hr:
 
The closed 00:00 candle is not available for download until 05:00(should be available for download at 04:00)
The closed 04:00 candle is not available for download until 09:00 (should be available for download at 08:00)
The closed 08:00 candle is not available for download until 13:00(should be available for download at 12:00)
The closed 12:00 candle is not available for download until 17:00(should be available for download at 16:00)
The closed 16:00 candle is not available for download until 21:00(should be available for download at 20:00)
The closed 20:00 candle is not available for download until 01:00(should be available for download at 00:00)
 
Currently I can't trade as the data on the 4hr & daily is only available for download 1hr later than it should be (since the clocks went forward at the weekend)

Thanks for looking into it, I'm trading on the open (demo only atm) when the 4 hour appears and using it like normal, I can say it's not been easy, I think there's confusion amongst traders across the board, paper trading only until the situation is fixed, it's like they haven't updated the time on the system, the monthly candle is showing bullish and bearish colours contained within one candle, never seen that before. Usually the tech team update after the bell closes on Friday nights, they often reply quick on twitter, lets hope its fixed for Monday, thanks.  @Helpdesk

Link to comment
  • 0
On 01/04/2022 at 21:42, VetTrading said:

Thanks for looking into it, I'm trading on the open (demo only atm) when the 4 hour appears and using it like normal, I can say it's not been easy, I think there's confusion amongst traders across the board, paper trading only until the situation is fixed, it's like they haven't updated the time on the system, the monthly candle is showing bullish and bearish colours contained within one candle, never seen that before. Usually the tech team update after the bell closes on Friday nights, they often reply quick on twitter, lets hope its fixed for Monday, thanks.  @Helpdesk

Just checked last night - for me this issue now appears to be fixed. Daily now downloadable from midnight onwards, 4hr now downloadable from midnight, 4am, 8am,12pm, 4pm, 8pm etc as usual. Thanks tech team :)

  • Like 2
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Recently, U.S. Senator Bill Hagerty from Tennessee spoke at the Bitcoin conference, stating his efforts to push for Bitcoin-supportive legislation to promote freedom and opportunity. This year, cryptocurrency has become a key battleground in the election campaigns. It remains to be seen whether future policies on cryptocurrency will improve.
    • The digital landscape is undergoing a profound transformation as attention, once a freely given commodity, is increasingly recognized as a valuable asset. Layer3 is at the forefront of this revolution, pioneering a new economy where attention can be owned, traded, and monetized   This innovative approach empowers individuals to monetize their engagement, providing unprecedented control over personal data. Simultaneously, advertisers benefit from transparent metrics that optimize campaign performance. Content creators are presented with diverse revenue avenues beyond traditional advertising, while the overall ecosystem experiences a more equitable distribution of value.   The implications of Layer3 extend across various sectors. Social media platforms, for instance, can leverage this technology to revolutionize user engagement and monetization strategies. Tokenomics play a crucial role in driving Layer3's economy, incentivizing participation and rewarding value creation. While challenges such as data privacy and market volatility exist, the potential benefits of Layer3 are immense   Anticipation is building as its native token $L3 is on Bitget Pre-market as users await its listing on the exchange. This milestone is expected to significantly increase the token's visibility and accessibility, potentially driving substantial growth and attracting new investors. As the countdown begins, the crypto community watches with keen interest, eager to see how Layer3 will perform in this new chapter.
    • I've been exploring the world of play-to-earn gaming recently, looking for something that's not just about endless grinding but actually offers a fun and rewarding experience. OGC really stood out to me because it combines gaming with a sense of community in a unique way. OGC isn't just a game; it's a platform where you can play, earn, and even help shape its future. You're not just a player; you're part of a community with a voice. The idea of earning crypto while playing games is exciting, but what makes OGC special is its focus on community involvement. Your feedback can directly influence the development of the game, which is a big deal. I've also heard that the OGC token is available for pre-market trading on Bitget. While I'm still getting to know the platform and its features, it's definitely something to keep an eye on. Has anyone else tried OGC? What has your experience been like? I'd love to hear your thoughts and any tips you might have.
×
×
  • Create New...
us