Jump to content
  • 0

Unable to download historic data since the clocks went forward


SgtPepper

Question

Hi, I Have been using the api for around 3 years. It usually works fine. However, since the clocks went forward

on Sunday I have been unable to download any historic daily data for either EURUSD or USDJPY.

Can anyone help? I'm thinking it's more than just a coincidence that it's stopped working since the clocks in the UK went forward.

Best

Sean

Link to comment

5 answers to this question

Recommended Posts

  • 0
Hi. Done some more testing on the clocks change issue, re : downloading historic data (spreadbetting demo) via the API.
 
Now tested on EURUSD, USDJPY, NZDUSD & AUDUSD, & can confirm:
 
It is worse than I thought; It's not that the date stamps are wrong, I can still download data for the daily and the 4hr,
 
it's just that the data is not available until 1hr later than it should be available,
 
ie. the daily historic data can now only be downloaded via the api at 1hr past midnight, and not at midnight as it should be.
 
Similarly for the 4hr:
 
The closed 00:00 candle is not available for download until 05:00(should be available for download at 04:00)
The closed 04:00 candle is not available for download until 09:00 (should be available for download at 08:00)
The closed 08:00 candle is not available for download until 13:00(should be available for download at 12:00)
The closed 12:00 candle is not available for download until 17:00(should be available for download at 16:00)
The closed 16:00 candle is not available for download until 21:00(should be available for download at 20:00)
The closed 20:00 candle is not available for download until 01:00(should be available for download at 00:00)
 
Currently I can't trade as the data on the 4hr & daily is only available for download 1hr later than it should be (since the clocks went forward at the weekend)
Link to comment
  • 0

https://www.ig.com/uk/help-and-support/charts/ig-charts/when-are-change-figures-on-ig-charts-reset

Sorry to have to keep posting. I keep hoping someone will acknowledge the issue and say that they're working on it.

A quote from your own website, at the link above:

"When are change figures on IG charts reset?

 

Change figures on our charts are reset at midnight local market time. For example, the daily candle on the FTSE will reset at midnight London time, and on Wall Street the chart will reset at midnight New York time.

For our forex markets, all figures will reset at midnight UK time. "

This is currently untrue & not happening for historic data downloaded via the api. Please fix.

 

Link to comment
  • 0
On 30/03/2022 at 17:34, SgtPepper said:
Hi. Done some more testing on the clocks change issue, re : downloading historic data (spreadbetting demo) via the API.
 
Now tested on EURUSD, USDJPY, NZDUSD & AUDUSD, & can confirm:
 
It is worse than I thought; It's not that the date stamps are wrong, I can still download data for the daily and the 4hr,
 
it's just that the data is not available until 1hr later than it should be available,
 
ie. the daily historic data can now only be downloaded via the api at 1hr past midnight, and not at midnight as it should be.
 
Similarly for the 4hr:
 
The closed 00:00 candle is not available for download until 05:00(should be available for download at 04:00)
The closed 04:00 candle is not available for download until 09:00 (should be available for download at 08:00)
The closed 08:00 candle is not available for download until 13:00(should be available for download at 12:00)
The closed 12:00 candle is not available for download until 17:00(should be available for download at 16:00)
The closed 16:00 candle is not available for download until 21:00(should be available for download at 20:00)
The closed 20:00 candle is not available for download until 01:00(should be available for download at 00:00)
 
Currently I can't trade as the data on the 4hr & daily is only available for download 1hr later than it should be (since the clocks went forward at the weekend)

Thanks for looking into it, I'm trading on the open (demo only atm) when the 4 hour appears and using it like normal, I can say it's not been easy, I think there's confusion amongst traders across the board, paper trading only until the situation is fixed, it's like they haven't updated the time on the system, the monthly candle is showing bullish and bearish colours contained within one candle, never seen that before. Usually the tech team update after the bell closes on Friday nights, they often reply quick on twitter, lets hope its fixed for Monday, thanks.  @Helpdesk

Link to comment
  • 0
On 01/04/2022 at 21:42, VetTrading said:

Thanks for looking into it, I'm trading on the open (demo only atm) when the 4 hour appears and using it like normal, I can say it's not been easy, I think there's confusion amongst traders across the board, paper trading only until the situation is fixed, it's like they haven't updated the time on the system, the monthly candle is showing bullish and bearish colours contained within one candle, never seen that before. Usually the tech team update after the bell closes on Friday nights, they often reply quick on twitter, lets hope its fixed for Monday, thanks.  @Helpdesk

Just checked last night - for me this issue now appears to be fixed. Daily now downloadable from midnight onwards, 4hr now downloadable from midnight, 4am, 8am,12pm, 4pm, 8pm etc as usual. Thanks tech team :)

  • Like 2
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • I am also new to this platform.  I also have a question related to spread betting for UK tax. IG always specifically mention spread betting is exempt from capital gain tax and stamp duty but never mention income tax. Does anyone know for sure if the profits and losses in spread betting need to be reported as income?  If so, should it be the net P&L for positions that are closed within the tax year?
    • Understanding the Repo Market: A Simple Guide Imagine you have a valuable watch, but you need some quick cash to pay for a surprise expense. You go to a pawnshop and offer your watch as collateral for a short-term loan. The pawnshop gives you the cash, and you agree to buy back your watch the next day, paying a little extra for the service. This is essentially how the repo market works in the financial world. What Is the Repo Market? The repo market (short for repurchase agreement market) is a crucial part of the financial system where banks and other financial institutions borrow and lend money to each other, usually overnight. They use high-quality securities, like government bonds, as collateral to secure these loans. How Does It Work? The Borrower (Seller): Needs cash for a short period. The Lender (Buyer): Has extra cash and wants to earn a small return with minimal risk. Collateral: High-quality assets like government securities are used to secure the loan. The Process: Step 1: The borrower sells securities to the lender and receives cash. Step 2: Both parties agree that the borrower will repurchase the same securities at a future date (often the next day) at a slightly higher price. Step 3: The difference in price represents the interest paid for the loan. Why Is the Repo Market Important? Liquidity Management: It allows financial institutions to manage their day-to-day cash needs efficiently. Low Risk: Using high-quality collateral reduces the risk for lenders. Interest Rates Influence: The repo market helps central banks implement monetary policy by influencing short-term interest rates. Economic Stability: A smooth repo market ensures that money flows effectively through the financial system, supporting lending and investment. Real-World Impact Banks and Businesses: They rely on the repo market to meet short-term funding needs, which helps them operate smoothly. Consumers: While not directly involved, consumers benefit from the stability and liquidity that the repo market provides to the overall economy. Central Banks: Institutions like the Federal Reserve use the repo market as a tool to control money supply and maintain financial stability. Key Takeaways Short-Term Borrowing: The repo market is all about short-term loans, often just overnight. Secured Loans: Loans are backed by high-quality collateral, reducing risk. Essential Function: It keeps the financial system liquid and stable, much like oil in a car engine. In Summary: The repo market is like a financial "pawnshop" for big institutions. It allows banks and other entities to quickly get cash by temporarily exchanging securities, ensuring that money keeps moving through the economy. Understanding the repo market helps explain how financial institutions manage liquidity and how central banks influence interest rates to maintain economic stability. Analyst Peter Mathers TradingLounge™  Source: tradinglounge.com 
    • I've been thinking about how gamers can easily advertise their creations, and what a platform designed for that would look like. This led me to do some research, and I found something interesting. During my search, Google brought up Cros, which is described as the world's most advanced in-game advertising platform. Cross allows advertisers to reach gamers through intrinsic in-game ads that enhance the experience, while also enabling developers to monetize their games without disrupting gameplay. One key aspect is the CROS token—central to Cross's economy. The token powers staking, payments, governance, and validation within the platform. Users can earn and trade CROS by participating in the ecosystem or get it pre-market on Bitget before live trading begins on the 23rd. What do you think of this innovation?
×
×
  • Create New...
us