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Guest KNMTrader


Guest KNMTrader

When I view my Watchlists, they now always sort by market name, instead of remaining in the order I have placed them. I have tried 3 different browsers (including the recommended Chrome). I have cleared the cache, I have logged out and in, I have saved the Layout. Perhaps somebody knows a way to prevent this automatic sorting?

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Hi , thanks for the post and sorry to hear you're having some technical issues with the platform.


I've spoken with our IT team and they have suggested a couple of things to try - firstly, please go to Layouts > Standard/Reset, then proceed to log out, log back in and save your watchlist layout again.  If this doesn't work, please delete and re-create your watchlist, then follow the previous step, as it may have become corrupted.


I hope that fixes it, but please let us know if not!





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