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Rejected order trying to buy a share


RWillis

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Trying to buy a shareon US Exchange, see the prices moving so guess the market is open (I'm not in US), keep getting "Order is rejected" no further reasons, no idea why. Buy limit is above market, message before submit is order likely to be executed immediately. Poor customer service if developers can't even provide the reason why. 

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Posted

Hi @RWillis

Thanks for reaching out, in the US pre-market you would need to use the Day-All Sessions expiry instead of the Day expiry when trading an all-sessions share. This is the appropriate order expiry before and after the US main session. 

All the best, 

Anda

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