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Demo account problems


Liam15

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Hi @Liam15

Can you please try the following troubleshooting steps: 

  1. Log out > Close all browser windows > Relaunch browser and log back in.
     
  2. Try another browser - Chrome is recommended, however, Firefox/Opera are great alternatives to use for troubleshooting.
     
  3. Try the browser's incognito (private) browsing mode

If the above does not assist please reach out to our IT team on helpdesk.uk@ig.com or through our live chat feature. 

All the best, 

Anda

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