error.public-api.exceeded-account-historical-data-allowance

[SergioLage]

Hi, 

I am using REST API to get historical values (DAY resolution) so I can back test my trading algorithm. I am sure I haven't reach the 10,000 points / historical limit in this week, but I got this error and it seems I will have to wait for 7 days before being able to work with it again. It seems to me there is an issue with the 10,000 points. Is anyone else facing a similar problem with this limit?

Also, is there any plan to have a more flexible limit? I mean, limits related to rate and not to the amount of data?

 

Thanks! 

 

[OfentseIG]

9 hours ago, SergioLage said:

Hi, 

I am using REST API to get historical values (DAY resolution) so I can back test my trading algorithm. I am sure I haven't reach the 10,000 points / historical limit in this week, but I got this error and it seems I will have to wait for 7 days before being able to work with it again. It seems to me there is an issue with the 10,000 points. Is anyone else facing a similar problem with this limit?

Also, is there any plan to have a more flexible limit? I mean, limits related to rate and not to the amount of data?

 

Thanks! 

 

Hi @SergioLage

Thanks for reaching out. 

You might have to retrieve one point of data and you will be able to see what's left of your allowance. But if you have used up all your data then the error historical allowance exceeded will confirm. 

We can only provide 10,000 points for all our clients. 

Thanks,

OfentseIG
 

[SergioLage]

I see. But I used the "max" parameter to limit the number of returned points, so how this happened? It seems to me it something is not working ok. Could someone take a look? The URL I used is https://api.ig.com/gateway/deal/prices/CC.D.LCO.UMA.IP?resolution=DAY&from=2012-06-07T00:00:00&to=2020-12-31T00:00:00&pageSize=0&max=5

 

Also, in order to test the algorithms the DEMO account should be more flexible, and not the other way around. Any plans to have more flexibility in the DEMO account?

 

Thanks!

 

[SergioLage]

Hi @mattz00. I had to way for 7 days to be able to get the data again. I removed the "max" parameter and now I control the allowance by myself to avoid getting into this situation again. I still think there is a bug regarding this control. Also, it makes no sense to me having this in a demo environment, basically used to test the code and the algorithms we are developing. There are other ways to avoid issues regarding the infrastructure.

[mattz00]

Maybe I was about wrong the expiry time. Creating a new api key fixed the issue for me. Im starting to track the allowance result now. I'm sure there is a bug in how its calculated.

[SergioLage]

I will keep in mind that a new api key may fix the issue. Thanks for sharing!

 

[eastside]

the max parameter is ignored when you pass from and to dates. see documentation for prices endpoint https://labs.ig.com/rest-trading-api-reference/service-detail?id=682

[fRENCH123]

Hello,
I get this error when calling historical data via API :

Exception: error.public-api.exceeded-account-historical-data-allowance

However, both API companion (using the same credentials) reports 

            "remainingAllowance": 9450,
            "totalAllowance": 10000,
            "allowanceExpiry": 524396
and the Excel IG Web trading API allow me to call in historical data !!!
It must be my Python code right ?
How can I find out the problem if the reported error is "exceeding limits" ?
Here is the request to make sure I am not going mad.
Help please...

result = ig_service.fetch_historical_prices_by_epic(epic ="CS.D.EURUSD.CFD.IP", resolution ='D', numpoints=10)

[mattz00]

Same issue as @SergioLage allowance maxed out early last week. I don't normally get anywhere near the limit. Also to make matters worst the allowance hasn't reset this week - it normally resets every Sunday I think. @OfentseIG can you take a look at what has happened, please? This is blocking me.