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IG Markets Demo account on prorealtime


Dylan081097

Question

For somewhat reason, the option to open the demo account on prorealtime has disappeared as shown,

  image.png.925b1ee12a187d86b31dcb4db607a8f5.png

Also when I'm going to the account settings and I'm tryin to activate prorealtime, this is what the wesbite is telling me. 

image.thumb.png.d06b4cb0adcf83d923666e662a8c62fe.png

Any help please? 

Thanks 

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22 hours ago, Dylan081097 said:

For somewhat reason, the option to open the demo account on prorealtime has disappeared as shown,

  image.png.925b1ee12a187d86b31dcb4db607a8f5.png

Also when I'm going to the account settings and I'm tryin to activate prorealtime, this is what the wesbite is telling me. 

image.thumb.png.d06b4cb0adcf83d923666e662a8c62fe.png

Any help please? 

Thanks 

Hi @Dylan081097,

Due to the specific nature of your account query, we are unable to discuss it on a public platform. However, we have sent you an email regarding your inquiry. Kindly check your inbox and respond to the email if you require any further assistance in this matter. Thank you for your time and understanding.

All the best,
AshishIG

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