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Why NO alerts to my phone?? ...


Guest tradermonty

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Guest tradermonty

On the old (better) platform i set my price alerts

it used to ask - if i wanted to SMS them?? ... 

now it doesn't

and when i'm away from laptop I never hear them -

How do i get them via SMS when there's no option to do this?? ...

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Hi thanks for your query. On the new web trading platform you can no longer set SMS alerts. We have however set up a far more versatile and useful alert system which will pop up on your laptop or be pushed to any mobile device you have which has push notifications turned on an the IG Trading application installed. 

 

You can set Price change in percentage points, or regular points, as well as a Price level alert. I have included a screenshot below for reference. 

 

2017-09-27 10_13_36-IG Trading Platform _ Spread Betting.png

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