How long to answer the phone or reply to emails.

[Oshy01]

Does anyone know the average time to wait for phone calls to be answered or emails to be replied?

Tried a couple of phone calls today but not getting through.

[AshishIG]

10 hours ago, Oshy01 said:

Does anyone know the average time to wait for phone calls to be answered or emails to be replied?

Tried a couple of phone calls today but not getting through.

Dear @Oshy01,

Thank you for reaching out. We apologize for any inconvenience you've experienced. Typically your call gets connected within a few minutes. You may expect some delay during Market opening and closing Hrs, but we still try to attend as earliest as possible.
We're sorry you haven't been able to reach us yet. Please let us know if there's anything urgent we can assist you with. Please DM me so that I can assist you further. 

Regards,
AshishIG