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Thanks for the reply James but the link does not work. I have forwarded the notice I have received from Primary Bid to the IG helpdesk. So I'll see how it goes.

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MK-Julian wrote:

Thanks for the reply James but the link does not work. I have forwarded the notice I have received from Primary Bid to the IG helpdesk. So I'll see how it goes.

Hi  - sorry I keep on doing this! The HTML had a random space at the end of the link which means it didn't link correctly. All resolved now as above, however as you stated the Helpdesk should also be in contact directly. 

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