Problem downloading Excel API from IG website

[Simmy]

Hi, Just wondering if anyone else is having problems downloading the Excel API from IG website?

https://labs.ig.com/sample-apps.html#information-banner-dismiss

 

[bug-or-feature]

Yes, it seems the link has been broken for a while. This message from late May:

https://community.ig.com/forums/topic/26013-ig-labs-excel-download-link-not-working/

Could someone from IG get a message to the relevant team please?

 

[AshishIG]

Hi @Simmy @bug-or-feature, our team is currently investigating this issue. We will provide you with an update on the status shortly. We apologize for any inconvenience caused. Ref# INC0782192

Regards,
AshishIG

[mrivan]

On 25/06/2024 at 05:41, AshishIG said:

Hi @Simmy @bug-or-feature, our team is currently investigating this issue. We will provide you with an update on the status shortly. We apologize for any inconvenience caused. Ref# INC0782192

Regards,
AshishIG

Downloading now is ok but when I try there is this error.

Please can you help me?

Thanks in advance

[AshishIG]

Hi @mrivan, It seems the issue has reoccurred. I apologize for the inconvenience. I've contacted the team once more to address this. Although it was recently fixed, it has resurfaced. I'll get back to you shortly. Thank you for bringing this to our attention.

Regards,
AshishIG