MT4 login problems

[Guest dave1993]

I've just come back to IG after a long time away. I;m trying to set up MT4. MT4 is asking me for a login which can only be numbers. However I can't find a number only login id anywhere on my accounts. I tried setting up a new demo account in MT4, but after filling in all the boxes, the next button was still greyed out. So I'm pretty stuck. I tried creating a new demo account in IG, but that does not have a numbers only account id.

 

Thanks for any help. It's probably something really simple right?

 

 

[Caseynotes]

Hi    On a live account I think the IG helpdesk can reset the login and password and on a demo I think you can just open a new account rather than try to retrieve an old one. The 'Open an Account' is from the 'File' tab top left and then step by step dialog boxes.  

[Guest dave1993]

Thanks. It turns out that you make the next button active by accepting the newsletter box.

 

Dave