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ProRealTime Alerts keep disappearing (10.3)

Guest synclavier


Guest synclavier

When I set alerts for price crossing an indicator value, the alerts are created....but when I restart PRT the next day, some alerts are missing and I have to recreate them again. It seems to be different ones missing on different days.



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Hi - I'm sorry that you're having issues - We haven't had any other clients mention this, so please can you send us a report via the following location and one of our tech support team members will be able to look into this in more detail. 


Please make sure you click the attach report button. 


2018-01-10 14_05_04-Help Troubleshoot.JPG ‎- Photos.png



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