Open positions

[Guest michael1968]

Hi,

 

I'm a big fan of the new platform.

 

Is there a way to set defaults for the display in the open positions tab. For example if I have multiple positions in the same instrument ie AUDUSD it defaults to the aggregate view whereas I want to see the separate position lines. I know I can click on the + sign to see them separate but can I change the default view please?

[Guest PandaFace]

I’ve found the new platform saves a lot of stuff automatically? Like if you have tabbed charts it’ll be the last chart you look at, if you have the windows in a certain way etc. I would have assumed this was the same for aggregate / non aggregate? I don’t have multiple positions open in the same market but maybe do a test?

[JamesIG]

Hi  - I've just tested this and can confirm that if you leave the markets 'expanded' in the Positions tab then when you next log in they will remain expanded. If they are minimized they will remain minimized. 

 

As   said, your personal settings on the new platform are saved automatically. 

[Guest michael1968]

Thanks  and , sorry but this doesn't work for me, yes once I have expanded a set of positions they may stay expanded ie it remembers preferences on that set of positions but once I'm out and enter new positions I always have to again expand new positions?

[JamesIG]

thanks Michael - I'll pass this on however I don't believe it should be expected behavior. I'll ask  (on our technical support team) to make a note. Dont forget you can expand all on the open positions list with one click by using the 'expand +' button at the top.

[Guest WillA]

Hi  I think what is happening here is that it only remembers what you have set if all positions are either expanded or collapsed, it doesn't remember when there is a mix of expanded and collapsed.

 

Does that explain what is happening on your platform? I tested this in Google Chrome.

 

I'll pass on this feedback to our Developers as it would be good for it to remember individual expand/collapse settings.

 

Cheers,

 

Will

[Guest michael1968]

Thanks  but unfortunately no thats not the problem either.

 

I have had multiple positions multiple times today and no matter what version of the suggestions I use it always defaults to agg view and I have to expand. Even when I have 2 positions expanded, I close one then reopen another it goes back to agg view and I have to expand again.

 

SO to be clear I am using Chrome

I have a workspace with chart, a watchlist and the position tab open.

Thanks for keeping on trying.

 

Cheers

Michael

[JamesIG]

Thanks for the update 

 

If any other community member is experiencing this please just add a quick comment as it'll help with the investigation. Currently I can't seem to replicate it so it could be an issue isolated to the account or machine you are using / cache settings etc. 

[Guest WillA]

Hi  are you definitely using the expand/collapse all button at top?

 

 

 

 

 

 

 

 

Also make sure your Chrome is up to date: three dots in top right > Help > About Google Chrome.

 

As James said it may be specific to your device in some way if still having the issue. Please try clearing cache in Chrome as well.

 

Will

[Guest michael1968]

Hi  and  

 

Thanks for persisting, yes I was using the top button, clearing the cache in chrome has fixed it. Sorry I didn't try this earlier.

 

Cheers

Michael

[Guest Wissam]

Hi,

For some reason, I cannot find the "+" button at all in my positions screen. Has it been removed ? I can only see my positions already aggregated. 

I am using chrome (Latest version + cleared cash), checked in both new and old platform. 

Thanks