Can't install L2

[Guest renzentz]

Hello all,

Hoping someone can help me with this.

 

I've run Prerequisite and Clickonce installer from https://www.ig.com/au/l2-trading-platform#lb-download.

I have Microsoft ASP.NET MVC 2 installed.

The Clickonce installer installed L2 IG INDEX 1.18.517.1.

When I try and open it, it comes up with a window saying "Verifying application requirements"... and that's it.

Application doesn't start.

What am I doing wrong here?

I tried an L2 installation from 2016, which kind of worked, but had a notice saying 'not currently supported'.

I uninstalled everything L2 related, tried reinstalling the latest version, and now I have nothing.

Hopefully this is something simple.

Cheers, James

[knicol46]

If you have recently updated to Windows 10 (April 2018 ver 1803) there is an issue that prevents programs from running.

 

Go to start

settings

update & security

Windows security

App & browser control

Select off for 'check apps and files'

 

now run L2 Program again and select not to be notified again about this program when prompted

 

return to the App & browser control and select 'warn' again 

 

If any other programs prevent to start its probably the same cause

 

[Guest renzentz]

Thankyou!

Fixed.

I haven't encountered that issue with any other program.

Cheers,

James