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Can't install L2


Guest renzentz

Question

Guest renzentz
Posted

Hello all,

Hoping someone can help me with this.

 

I've run Prerequisite and Clickonce installer from https://www.ig.com/au/l2-trading-platform#lb-download.

I have Microsoft ASP.NET MVC 2 installed.

The Clickonce installer installed L2 IG INDEX 1.18.517.1.

When I try and open it, it comes up with a window saying "Verifying application requirements"... and that's it.

Application doesn't start.

What am I doing wrong here?

I tried an L2 installation from 2016, which kind of worked, but had a notice saying 'not currently supported'.

I uninstalled everything L2 related, tried reinstalling the latest version, and now I have nothing.

Hopefully this is something simple.

Cheers, James

2 answers to this question

Recommended Posts

Posted

If you have recently updated to Windows 10 (April 2018 ver 1803) there is an issue that prevents programs from running.

 

Go to start

settings

update & security

Windows security

App & browser control

Select off for 'check apps and files'

 

now run L2 Program again and select not to be notified again about this program when prompted

 

return to the App & browser control and select 'warn' again 

 

If any other programs prevent to start its probably the same cause

 

Guest renzentz
Posted

Thankyou!

Fixed.

I haven't encountered that issue with any other program.

Cheers,

James

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