Chart not displaying

[Guest DJarvis]

I have Adobe installed - but when I click on the chart icon a new sub-window is successfully opened but nothing is displayed?

[Caseynotes]

Hi @DJarvis,  the problem is likely site permissions.

Click the padlock icon in the IG page url and then 'site settings'. Make sure Java and Flash are set to 'Allow' - not ask, then exit the settings page and click the 'Reload Page' prompt.

[Guest Mr-Yellow]

> Make sure Java and Flash are set to 'Allow' 

Hang-on, I thought this might be the case but couldn't believe it. They're **still** trying to use Flash here? Even though many browsers no longer support it?

Share accounts are not upgraded to the same system as CFD charts?

This seems to be a blocker bug which should be fixed with priority. Flash charts were dead months ago, no excuse to be still pushing Flash on people.

Edited November 26, 2018 by Mr-Yellow

[Guest Mr-Yellow]

I'd like to edit my post but the time has passed. 

Too verbose. Keep it simple.

Flash, still, ROFL!!