Spread bet Trading Platform

[larrybreheny10]

My platform keeps disappearing. How do I open a workable spread bet platform?

 

Thanks

 

larry

[Caseynotes]

1 hour ago, larrybreheny10 said:

My platform keeps disappearing. How do I open a workable spread bet platform?

 

Thanks

 

larry

Hi @larrybreheny10,  you will need to expand on that somewhat, you're not giving anyone anything to work with there.

How do you mean 'disappear', if you are talking about the web based platform it's a browser window just like any other.

[larrybreheny10]

5 hours ago, Caseynotes said:

Hi @larrybreheny10,  you will need to expand on that somewhat, you're not giving anyone anything to work with there.

How do you mean 'disappear', if you are talking about the web based platform it's a browser window just like any other.

Hi Caseynotes,

I have placed a few spreads bets already and was able to use the platform. However, I cannot gain access to the platform now?

Thanks for your reply

 

Larry

[larrybreheny10]

3 hours ago, TrendFollower said:

@larrybreheny10,

When you log in you should have the option to open either the Spread Betting platform, CFD account or Shares account should you have them. When you open your Spread Betting account it should open a new window (like a tab) with this on there from which you can place trades. 

I understand what you are saying. However, when I open my spread bet account it does not open a workable window?

 

Thanks

 

Larry

[Caseynotes]

Hi @larrybreheny10, I'm guessing you must be talking about the MT4 platform which is not accessed via IG but is downloaded onto your computer. There should be a shortcut on your desktop named IG MT4 or If not then in computer program files.

If you mean the web IG web based platform the login should take you straight to 'My IG' with the blue tab 'Open Platform'. 

 

[larrybreheny10]

Yes but when I click on the blue tab all I see is a this is your workplace page?

 

Larry

[Caseynotes]

@larrybreheny10, ok so it's the web based platform, the workspace is where your selected charts are held. On the left side of the workspace is list of markets so clicking FX brings up all the FX pairs, select one and the chart comes up and then click 'Add to Workspace' where the chart will be stored.  You can add as many as you like and also create multiple 'Workspaces'

See pic >

[larrybreheny10]

Thanks very much Trend follower and Caseynotes. Got it sorted thanks to you guys. I clicked on positions then on Indices then on wall street and up popped the Dowjones graph.

 

Kind Regards

 

larry