Swap rates not showing on platform

[Bez]

It's been about a week and still not able to see the swap rates on the platform.
Last time I checked, IG said they are working on it.

Is there any other way to check IG's swap rates in the meantime, both on the web and in the app?

[JamesIG]

Unfortunately there is no other location for this, however generally speaking these numbers stay the same day on day (granted unless interest rates change). 

You can always give us a call to get an indication of the swap rates for specific crosses, however this is the only other method. 

[Bez]

Just now, JamesIG said:

Unfortunately there is no other location for this, however generally speaking these numbers stay the same day on day (granted unless interest rates change). 

You can always give us a call to get an indication of the swap rates for specific crosses, however this is the only other method. 

Thank you for the response. Is this something IG is working to fix? Just want to confirm they are not looking to close this service altogether. It was useful to see for any instruments I am potentially looking to hold, as I do not remember the rates for all of them.

[JamesIG]

Yes - we'll certainly be fixing, however I don't know expected date. We won't be turning this off that's for sure. 

[Guest Inn]

How do I see the swap rates/fees on MT4?

[Guest Inn]

How do I see the swap rates and fees in MT4. I would like full transparency in my trades.

[Pavlos]

Almost all forex swap rates, that are shown on the platform, are at 0. Why is this happening?