Jump to content
  • 0

Balance says is failing to load


Guest Grant2600

Question

Guest Grant2600

Hi all,

 

I've just logged in to find my ISA account balance at £0.00. Upon opening the trading platform my positions appear to be intact but I am not able to see any balance/profit amounts across the top of the screen. No logs of withdrawals on my account (thankfully) either. Does anyone know that is going on?

Please see the attached image for an example.

 

Kind Regards

noAmounts.JPG

Edited by Grant2600
Link to comment

6 answers to this question

Recommended Posts

  • 0
Guest Sebastian1989

Experienced the same issue just now - logged into my accounts seeing a balance of nil while positions were intact. When I opened my 2nd account that I never use, a pop up appeared saying IG did maintenance work from 10pm tonight to c. 1.30am on Saturday. I believe that might cause the issue with the faulty account balance visual (at least I hope that is the reason...). 

Link to comment
  • 0
38 minutes ago, Grant2600 said:

Hi all,

 

I've just logged in to find my ISA account balance at £0.00. Upon opening the trading platform my positions appear to be intact but I am not able to see any balance/profit amounts across the top of the screen. No logs of withdrawals on my account (thankfully) either. Does anyone know that is going on?

Please see the attached image for an example.

 

Kind Regards

noAmounts.JPG

Hi Grant2600, 

I did a little browse on email and I think there must be something to do with the trading hours change, I hope it is that.

 

 

Link to comment
  • 0
Guest Grant2600

Hi all,

 

Thanks for the responses, mine seems to be ok again now. All balances back.

 

I think IG should put up something a bit more noticeable or send out a warning email if they are going to be doing this kind of maintenance which causes an issue with displaying balances - if it wasn't for my positions showing up as expected I would have had a heart attack.

 

Kind Regards

Link to comment
  • 0
9 hours ago, Grant2600 said:

Hi all,

 

I've just logged in to find my ISA account balance at £0.00. Upon opening the trading platform my positions appear to be intact but I am not able to see any balance/profit amounts across the top of the screen. No logs of withdrawals on my account (thankfully) either. Does anyone know that is going on?

Please see the attached image for an example.

 

Kind Regards

noAmounts.JPG

 

8 hours ago, Sebastian1989 said:

System seems to be back up again. I am seeing my account values, balances etc. again 

 

8 hours ago, RobertoCruz said:

Hi Grant2600, 

I did a little browse on email and I think there must be something to do with the trading hours change, I hope it is that.

 

 

Hi, just to point out IG shuts down every Friday around 10pm UK time for site maintenance and updates for a few hours, usually back up by 2am Saturday and the first market to re-open is crypto at 4am Saturday.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • All Those Token is FAKE The Moment The Token is Live For TRADE On The Exchanges The Price Goes Up Then You Buy At The Top Thinking The PRICE WILL Continue To Go Up And Then What Happen is immediately After You Hit The GREEN Button To Buy The PRICE Starts  GOING DOWN AND Never Back Up Again And You Loss You're Money Thanks What's Fake Token is .
    • You can start by doing research on different exchanges, learning about different cryptocurrencies, and practicing with a small amount of money before investing larger sums. Additionally, there are many online resources, courses, and communities that can help guide you in learning how to trade cryptocurrency.
    • What is Foreign Exchange? Foreign exchange (Forex or FX) is the conversion of one currency into another at a specific rate known as the foreign exchange rate. The conversion rates for almost all currencies are constantly floating as they are driven by the market forces of supply and demand. The most traded currencies in the world are the United States dollar, Euro, Japanese yen, British pound, and Australian dollar. The US dollar remains the key currency, accounting for more than 87% of total daily value traded.Factors that Affect Foreign Exchange Rates Many factors can potentially influence the market forces behind foreign exchange rates. The factors include various economic, political, and even psychological conditions. The economic factors include a government’s economic policies, trade balances, inflation, and economic growth outlook. Political conditions also exert a significant impact on the forex rate, as events such as political instability and political conflicts may negatively affect the strength of a currency. The psychology of forex market participants can also influence exchange rates. The Foreign Exchange Market The foreign exchange market is a decentralized and over-the-counter market where all currency exchange trades occur. It is the largest (in terms of trading volume) and the most liquid market in the world. On average, the daily volume of transactions on the forex market totals $5.1 trillion, according to the Bank of International Settlements’ Triennial Central Bank Survey (2016). The forex market major trading centers are located in major financial hubs around the world, including New York, London, Frankfurt, Tokyo, Hong Kong, and Sydney. Due to this reason, foreign exchange transactions are executed 24 hours, five days a week (except weekends). Despite the decentralized nature of forex markets, the exchange rates offered in the market are the same among its participants, as arbitrage opportunities can arise otherwise. The foreign exchange market is probably one of the most accessible financial markets. Market participants range from tourists and amateur traders to large financial institutions (including central banks) and multinational corporations. Also, the forex market does not only involve a simple conversion of one currency into another. Many large transactions in the market involve the application of a wide variety of financial instruments, including forwards, swaps, options, etc. Foreign currency exchange (forex) A foreign currency exchange rate is a price that represents how much it costs to buy the currency of one country using the currency of another country. Currency traders buy and sell currencies through forex transactions based on how they expect currency exchange rates will fluctuate. When the value of one currency rises relative to another, traders will earn profits if they purchased the appreciating currency, or suffer losses if they sold the appreciating currency.  
×
×
  • Create New...
us