Jump to content
  • 0

Trades Forced Closed - IG MT4


Guest LeifMagni

Question

Guest LeifMagni

Hi, We are facing issues since two weeks and it has happened three times in last two weeks. We had EURUSD, AUDUSD, USDJPY trades running. And as soon as a new buy stop/sell stop USDJPY trade triggers, few of our running trades got closed automatically. We are trying to contact IG support but no positive response so far. When we call, they just put on hold and don't connect with trading team. And when we email , they don't answer our concern.

Could anyone in this forum help us understand what can be causing this issue. We have double checked every thing that these trades are not closed by us accidentally. And there is no log in the MT4 journal for these closed trades.

I am attaching a screenshot where you can see that four USDJPY buy stop trades got triggered and at the same time, two of our trades (Order# 29601554 &
29526241) just closed immediately. You can see in the screenshot that force closed trades has not hit the SL/TP.

This issue has happened 3 times in last two weeks. One thing I will mention that this is happened when USDJPY trade triggers but not all the time. Some time USDJPY triggers and no trade closed forcefully.

Trades Force Closed.JPG

Link to comment

1 answer to this question

Recommended Posts

  • 0
5 hours ago, LeifMagni said:

Hi, We are facing issues since two weeks and it has happened three times in last two weeks. We had EURUSD, AUDUSD, USDJPY trades running. And as soon as a new buy stop/sell stop USDJPY trade triggers, few of our running trades got closed automatically. We are trying to contact IG support but no positive response so far. When we call, they just put on hold and don't connect with trading team. And when we email , they don't answer our concern.

Could anyone in this forum help us understand what can be causing this issue. We have double checked every thing that these trades are not closed by us accidentally. And there is no log in the MT4 journal for these closed trades.

I am attaching a screenshot where you can see that four USDJPY buy stop trades got triggered and at the same time, two of our trades (Order# 29601554 &
29526241) just closed immediately. You can see in the screenshot that force closed trades has not hit the SL/TP.

This issue has happened 3 times in last two weeks. One thing I will mention that this is happened when USDJPY trade triggers but not all the time. Some time USDJPY triggers and no trade closed forcefully.

Trades Force Closed.JPG

Hi, this trading looks very much EA driven? If it is then the bot coding is more likely to be the source of the problem though if the problem has suddenly started inexplicably just recently it will be interesting to hear from any other users similarly affected.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • MerlinChain aims to resolve these issues through its innovative Bitcoin Layer 2 infrastructure. At its core, the project integrates zk-Rollup technology, a decentralized oracle network, and on-chain anti-fraud modules - all while maintaining deep compatibility with the Ethereum Virtual Machine (EVM). For years, Bitcoin has been plagued by scalability issues stemming from its architecture - specifically the need to propagate every transaction to each node on the base layer. While incredibly secure, this makes Bitcoin virtually unusable for high throughput applications and daily transactions due to longer confirmation times and high fees during periods of network congestion. In an exciting development for Bitcoin enthusiasts and scalability advocates, the MERL token for MerlinChain is being listed on Bitget exchange.
    • JNJ Elliott Wave Analysis Trading Lounge Daily Chart Johnson & Johnson, (JNJ) Daily Chart JNJ Elliott Wave Technical Analysis   FUNCTION: Counter Trend MODE: Corrective STRUCTURE: Complex POSITION: Intermediate (2). DIRECTION: Downside in wave Z.   DETAILS: Looking for support as we touched 0.618 Z vs. X. If we find resistance on Medium Level at 150 then we can expected further downside.           JNJ Elliott Wave Analysis Trading Lounge 4Hr Chart, Johnson & Johnson, (JNJ) 4Hr Chart JNJ Elliott Wave Technical Analysis   FUNCTION: Trend MODE: Impulsive STRUCTURE: Motive POSITION: Wave (iv) of {c}. DIRECTION: Downside into wave (v).   DETAILS: Looking to find resistance on 150, as wave (ii) was sharp we could anticipate a sideways wave (iv), to move around 150 itself.   On April 24, 2024, we conducted a comprehensive Elliott Wave analysis on Johnson & Johnson (Ticker: JNJ), focusing on the dynamics revealed through the daily and 4-hour chart studies. Our analysis highlights crucial patterns and potential future movements, offering valuable insights for traders and investors engaged in JNJ’s stock.       * JNJ Elliott Wave Technical Analysis – Daily Chart* Johnson & Johnson is observed in a counter trend phase characterized by a complex corrective structure, specifically placed in Intermediate wave (2). Currently, the stock is progressing through the downside movements of wave Z. Key observations indicate the stock has reached the Fibonacci retracement level of 0.618 Z vs. X, signaling a potential area for finding support. Should resistance solidify at the medium level of $150, further downside could be expected as the pattern completes. * JNJ Elliott Wave Technical Analysis – 4H Chart* The 4-hour chart provides additional granularity into JNJ's Elliott Wave structure. Unlike the daily chart’s corrective mode, the intraday perspective shows an impulsive mode within a motive structure, pinpointing the stock in wave (iv) of {c}. This suggests that despite the broader correction, short-term dynamics involve impulsive downside movements. With wave (ii) noted as sharp, a contrasting sideways consolidation in wave (iv) is anticipated around $150, leading to a further decline in wave (v).   Technical Analyst : Alessio Barretta   Source : Tradinglounge.com get trial here!  
    • Asian stocks, led by tech shares, rallied sharply on Wednesday as investors shifted focus to upcoming earnings from major US tech companies like Meta, Alphabet and Microsoft. Tesla's shares surged 12.5% after-hours as it promised new electric vehicle models, despite missing Q1 expectations. This boosted sentiment in Asia's tech sector. The Japanese yen remained depressed near 34-year lows against the US dollar around 154.85, keeping traders wary of potential intervention by Japanese authorities. Broad gains were seen across Asian markets like Taiwan, South Korea, Japan's Nikkei and the MSCI Asia-Pacific ex-Japan index. China and Hong Kong stocks were mixed. The risk-on rally is expected to extend to Europe with futures pointing to a higher open. Apart from tech earnings, markets are also eyeing US GDP and core PCE inflation data this week for clues on Fed rate path. US Treasury yields and the dollar index eased after data showed a cooling in US business activity and inflation pressures in April. The Australian dollar jumped on hotter-than-expected inflation data, prompting removal of rate cut bets for this year. Oil prices were largely flat as geopolitical tensions offset economic concerns.  
×
×
  • Create New...
us