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Document Verification Issue?

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I am not able to start investing because everything is verified on my account but it says that I need to verify information. I have proof of address, proof of identity and proof of SSN all approved

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On 16/01/2020 at 04:38, Wzig123 said:

I am not able to start investing because everything is verified on my account but it says that I need to verify information. I have proof of address, proof of identity and proof of SSN all approved

Hey @Wzig123 thanks for your post. 

Your account manager should get in contact with you if the account isn't open yet. If you believe there's been a delay I would advise calling the office between 9am-5pm local office time. 

Sorry I couldn't help more with this. 

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