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Accounts frozen


Msfc

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12 hours ago, Msfc said:

Has a Forex trading account ever been frozen on the IG platform

and if so are you still able to trade while frozen for withdrawls

lastly if frozen why would it be and when can funds be released to investor

Hey, 

If you're experimenting issues with the platform or withdrawing I would advise calling the help desk so the technical team so they can investigate this for you. Further to this, they can make the withdrawal on your behalf. 

Thanks

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