Can not Fill W8-BEN Form

[Leoh]

Whenever I fill in the W8-BEN Form online everything works I get to the endscreen, but then when I refresh the page/ go back to "add data feeds" it tells me to fill out the form again. What is happening how can I fix this?

[CharlotteIG]

15 hours ago, Leoh said:

Whenever I fill in the W8-BEN Form online everything works I get to the endscreen, but then when I refresh the page/ go back to "add data feeds" it tells me to fill out the form again. What is happening how can I fix this?

Thanks for your message. Unfortunately I can't find an account if you contact the help desk they can see on their side if there's a problem and you should be able to get it resolved straight away.