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ProRealTime v11


oxygen4life

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Guest Dean

Is there any official answer from IG. I have never seen any organization that cannot answer their customer questions. I am yet to see any business that keeps pushing an update that is long overdue. Technology is vital for all IG clients, yet its so slow in implementing change.

Well, lockdown is just another excuse to keep pushing the release of V11. They have moved these dates many times, so nothing new. THey don't give a ****, lockdown or no lockdown, their business is doing well. Traders are still trading and Ig taking the fees on every click. But when it comes to delivering service, it doesn't care. No wonder IG has so poor rating in all unbiased Review websites live productreview. Many external forums are full of complaint as it does nothing to resolve 

Their own flatform is filled with complaints, they don't care. They moderate every post, still they don't respond, or care.

May be they never read it. Unless their bottom line is hit hard, they won't listen to customers.

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V11 was overdue before coronavirus. IG taking 2 years to implement a ready made software is hard to defend. V12 will probably come by the time we get to see V11. This is the problem with broker who does not care to listen to customers demand and is willing to sit on a pile of negative feedbacks from clients

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Guest Thomas

Hi, 

I was wondering if you have had any update on the v11 ? Is it available now for IG accounts ? 

If yes, I can't manage to find the way to update it. I'm still on the 10.3

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Guest tradeallmarketz

Hi Thomas,

There is no V11 for IG. I'm not sure why, possibly because they are considering dropping it in favour of TradingView?

I prefer ProRealTime myself, but there's been no substantive response from IG to anyone on this matter yet. 

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