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Debit card transaction error #401


Tony

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Hello, I tried to add funds to my account using a debit card and after submitting a text msg code I had an error #401 that showed up. What does this mean please? is it my bank stopping it? or something else.

Thanks

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16 hours ago, Guest dawn said:

Hi I too had this message yesterday and can't get a response either by email or telephone

 

On 19/03/2020 at 19:10, Tony said:

Hello, I tried to add funds to my account using a debit card and after submitting a text msg code I had an error #401 that showed up. What does this mean please? is it my bank stopping it? or something else.

Thanks

 

16 hours ago, Guest dawn said:

Hi I too had this message yesterday and can't get a response either by email or telephone

Hi, error 401 is a generic error message indicating an authorization problem, this might be caused by the organisation receiving the request, by incorrect information sent in the request or a computer problem caused by cache or cookies.

see more here;

https://www.geeksforgeeks.org/how-to-fix-a-401-unauthorized-error/

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