Jump to content
  • 0

Account Blocked


Guest Harry

Question

Guest Harry

My account is blocked and I need it unblocked. I have called numerous times and there is no answer (possibly been on hold now for hours in total). I have emailed twice and there is no response. I appreciate the circumstances and situation we are all in. However, there should be an update on your website and/or even when you call in to inform customers what we can expect from you in terms of service. In light of this, are you guys replying to emails and messages and when can we hear back from you? Thank you. 

Link to comment

1 answer to this question

Recommended Posts

  • 0
4 hours ago, Guest Harry said:

My account is blocked and I need it unblocked. I have called numerous times and there is no answer (possibly been on hold now for hours in total). I have emailed twice and there is no response. I appreciate the circumstances and situation we are all in. However, there should be an update on your website and/or even when you call in to inform customers what we can expect from you in terms of service. In light of this, are you guys replying to emails and messages and when can we hear back from you? Thank you. 

Hey Harry, 

If your account is blocked you will need to call us but due to high volatility there is high volumes of calls. Can you email us again at helpdesk.uk@ig.com and put the subject heading as 'FAO: Charlotte' so I can look into this for you. 

All the best.  

 

  • Like 1
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      19,552
    • Total Posts
      86,999
    • Total Members
      68,837
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    KevDevon
    Joined 16/08/22 15:28
  • Posts

    • "The Trend is your Friend"   as some say 
    • Shopify Inc., Elliott Wave Technical Analysis Shopify Inc., (SHOP:NYSE): Daily Chart, August 16, 2022,  SHOPStock Market Analysis: Looking for continuation lower into wave {v}. Potential wave {iv} is taking quite some time which could have been predicted due to the fact that wave {ii} was a sharp correction therefore because of the rule of alternation wave {iv} had to be time consuming. SHOP Elliott Wave count:  Wave (c of {iv}. SHOPTrading Strategy: Waiting for further confirmation to start building shorts. We need to break wave iv of (c. SHOPTechnical Indicators:We are well below the 200 EMA and we are starting to form RSI bearish divergence. SHOPLatest News: Shopify Inc. (SHOP) is Attracting Investor Attention: Here is What You Should Know(Zacks Equity Research) TradingLounge Analyst: Alessio Barretta   ShopifyInc., SHOP: 4-hour Chart, August 16 2022,  Shopify Inc., Elliott Wave Technical Analysis SHOP Stock Market Analysis: Looking for further downside to start wave (i) of {v}. SHOPElliott Wave count:  Wave (i) of {v}. SHOP Technical Indicators: We barely touched the 200 EMa and found resistance from it. Looking for a break and a retest of the 20 EMA( red line). SHOPTrading Strategy: Waiting for additional confirmation i.e. the break of wave iv of c) .
×
×
  • Create New...