Can't place an order

[StuBlue]

I just posted a new topic about not being able to create a market order now. I think this is due to the market being closed so I went with a limit order. I still can't put in an order however. It states:  The exchange is currently unavailable. 

Can anyone help me out here? I have traded before and know that I have certainly previously been able to put in an order when the market is closed.

[Guest Adam]

i too have this issue...?

[Guest Guest]

I also have this issue but it happens when I want to cancel an order. 

[User224]

Hi currently having this issue, did you manage to get around, and how so?

[ArvinIG]

On 29/03/2020 at 14:39, StuBlue said:

I just posted a new topic about not being able to create a market order now. I think this is due to the market being closed so I went with a limit order. I still can't put in an order however. It states:  The exchange is currently unavailable. 

Can anyone help me out here? I have traded before and know that I have certainly previously been able to put in an order when the market is closed.

Hi @StuBlue, sometimes your order won't be accepted because you are trying to place the order to far from the market opening time. If you try a bit closer to the market opening the order should go through.

All the best - Arvin

[R-Walker]

This is a major feature flaw that I don't have with other trading services. This really limits international trading (esp. on the Australian Exchange). Orders should always be allowed to be placed, and queued until the exchange opens.

⁉️ Can this be raised internally in to the IG product decision makers?

Edited October 18, 2023 by R-Walker

[mcilmoyle]

Have transferred shares into trading a/c but can`t see how to place sale of some of these now

                                                                 fredmac

[mcilmoyle]

The shares I hold are Australian but It is the mechanics of selling the shares that is giving me problems

fredmac