Changing from limited risk to standard account

[cribhat]

How do you change from a limited risk account to a standard account? IG phone support won't answer the phone

[Caseynotes]

5 hours ago, cribhat said:

How do you change from a limited risk account to a standard account? IG phone support won't answer the phone

The option to change, if available to you, is on the 'Settings' page of your My IG web page after login.

[roryhunt22]

On 03/04/2020 at 18:39, Caseynotes said:

The option to change, if available to you, is on the 'Settings' page of your My IG web page after login.

Hi,

I'm having the same issues, been on hold for hours with no luck and I have no option to change my account type as suggested in the above post. What are my options here? Is there a support email address I can reach out to?

Cheers

 

[Caseynotes]

1 hour ago, roryhunt22 said:

Hi,

I'm having the same issues, been on hold for hours with no luck and I have no option to change my account type as suggested in the above post. What are my options here? Is there a support email address I can reach out to?

Cheers

 

regulators have placed increased responsibility on brokers to protect clients from themselves in what type of account they offer (professional, retail, limited risk), it may be that by the info on your application the broker is only able to offer a limited risk account. For contact details look at the bottom of the IG welcome page for the different ways to contact as per your country.