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Guest tk yeo

I have positions in Oil US Crude May 20.

I am unable to close my positions

The message shown is : "The epic is due to expire shortly...Please open poitions in the next contract"

I have been trying to call IG help desk but no one is answering. HELP

 

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4 hours ago, Guest tk yeo said:

I have positions in Oil US Crude May 20.

I am unable to close my positions

The message shown is : "The epic is due to expire shortly...Please open poitions in the next contract"

I have been trying to call IG help desk but no one is answering. HELP

 

The May US Oil futures contract expires on Monday (see pic below) but you should still be able to close any position you currently have open. If it doesn't close on the chart go to the positions tab on the left hand side of the screen and close from there, take screenshots recording the time etc. Let us know how it went.

image.png.32efc3dcef93fb1bc247c6bb658c5a9c.png

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