Jump to content
  • 0

Mr


Guest tk yeo

Question

Guest tk yeo

I have positions in Oil US Crude May 20.

I am unable to close my positions

The message shown is : "The epic is due to expire shortly...Please open poitions in the next contract"

I have been trying to call IG help desk but no one is answering. HELP

 

Link to comment

1 answer to this question

Recommended Posts

  • 0
4 hours ago, Guest tk yeo said:

I have positions in Oil US Crude May 20.

I am unable to close my positions

The message shown is : "The epic is due to expire shortly...Please open poitions in the next contract"

I have been trying to call IG help desk but no one is answering. HELP

 

The May US Oil futures contract expires on Monday (see pic below) but you should still be able to close any position you currently have open. If it doesn't close on the chart go to the positions tab on the left hand side of the screen and close from there, take screenshots recording the time etc. Let us know how it went.

image.png.32efc3dcef93fb1bc247c6bb658c5a9c.png

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...
us