MikeBamber

Ha, it was a long scalp on the S&P, so wasn't going to make me rich anytime soon!!

1 hour and 6 minutes!

IG have just agreed to refund my loss. Good on them, that was the right thing to do.

yup. just managed to close position for sizeable loss.

Both through the web platform and ProRealTime... I cannot close out an open position on US500... IG are you going to refund any money lost because of your techincal error?

I have learned my lesson - don't use the web platform. I love the interface of it, but execution is dodgy at best and order levels are frequently ignored. Switch to ProRealTime. It's a zillion times better.

Righto, having used this web platform every day for the past year it decides to go mad. Really important trading day... every 30 seconds or so, every bleedin' drawing I've made, adjustment to chart, timeframe etc all resets back to a default 5min and deletes all drawings WHAT IS GOING ON!!

This is happening to me too. It's a joke!!

It only does it with that pair - there seems to be so many gremlins in this platform. Currencies disappearing etc with no answers why

SB!

Now it doesn't work on NOK/JPY. Stop level simply disappears after getting green popup saying 'order amended'

The whole thing has started working now

Hi - yes I have and it disappears as soon as I click away, which is what happens on the main screen.

*DEMO TRADE* In a short position CADJPY and I cannot set a stop loss. Can set a limit fine. Anyone have a reason for this? Cheers Mike