MikeBamber

I have learned my lesson - don't use the web platform. I love the interface of it, but execution is dodgy at best and order levels are frequently ignored. Switch to ProRealTime. It's a zillion times better.

Righto, having used this web platform every day for the past year it decides to go mad. Really important trading day... every 30 seconds or so, every bleedin' drawing I've made, adjustment to chart, timeframe etc all resets back to a default 5min and deletes all drawings WHAT IS GOING ON!!

This is happening to me too. It's a joke!!

It only does it with that pair - there seems to be so many gremlins in this platform. Currencies disappearing etc with no answers why

SB!

Now it doesn't work on NOK/JPY. Stop level simply disappears after getting green popup saying 'order amended'

The whole thing has started working now

Hi - yes I have and it disappears as soon as I click away, which is what happens on the main screen.

*DEMO TRADE* In a short position CADJPY and I cannot set a stop loss. Can set a limit fine. Anyone have a reason for this? Cheers Mike

That makes sense. It does this a lot!

GBP/USD for a start....

Also bitcoin and others... just disappeared!

Hi, it's within trading hours (last time was 12:40 GMT today), I'm using the new web platform with a modern laptop and fibre internet connection.

Hi, Frequently during trading hours I will see live prices disappear off most of the major FX pairs (the same ones every time) and I cannot deal as it says 'market closed'. Is this a volatility problem or a technical glitch? Thanks in advance...