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Can't log in


Greenhorn

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On 22/06/2020 at 11:57, Greenhorn said:

Hi IG Support,

After months of logging into my account via the API Excel platform, I am not able to log in since last Friday. Attached is the error code. Please help to resolve it. Thanks.

Annotation 2020-06-22 095651.jpg

Hi @Greenhorn,

You can reach out to webapisupport@ig.com for assistance on APIs.

All the best - Arvin

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10 hours ago, Guest Tiffany said:

SOMeone hacked my account and i am tryin my best to get it bk

Hi Tiffany,

Please contact us as soon as possible on  0800 195 3100 / helpdesk.uk@ig.com or live chat on our website.

Our team will be able to block any actions. transactions on your account and reset the passwords.

All the best - Arvin

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