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Bank Transfer - Didn’t put account number


Guest Danny

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On 09/07/2020 at 14:00, Guest Danny said:

I did a bank transfer but did not put in the account number. Will this be transfer back to my bank account?

Hey Danny, 

When funds are sent in we can see who they're sent from. We're still able to allocate funds if you did not include your account number but it will take slightly longer. If its been longer than 24 hours I would advise sending a proof of the payment to helpdesk.uk@ig.com so we can find and allocate the funds faster. 

All the best 

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