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Why can't I buy US stock from the UK?

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I'm trying to buy US stock from the UK but the IG platform tells me I need to 'add some documentation to my account before buying US stock'. Then it directs me to the documentation part of the site but it tells me 'You can't trade on US stocks'.

Does anybody know why this is? How can I buy US stock?

Screenshot 2020-08-18 at 10.10.55.png

Screenshot 2020-08-18 at 10.11.05.png

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My IG -> Settings -> Dealing US Stocks (W8-8BEN)

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I have the same problem. When I go to My IG -> Settings -> Dealing US Stocks, it tells me that "Your form is not valid. You can't trade on US stocks"

I have recently signed up and never filled out a form. What do I need to do to fix this?

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Guest iamkevinja

If you look next to the 'your form is not valid' message, there is a very small arrow. If you click on that arrow it gives you the option to fill in the form.

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OK, I have a solution - on the right of "Your form is not valid. You can't trade on US stocks" is an arrow. Click on it and then WAIT! Immediately, it just changes to a Back link (and I guess I kept clicking on that), but if you wait, eventually a form will appear and then you're off.

Poor UX is the problem.

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